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Peer & Consumer Services

The MHA in Niagara County, Inc. provides many programs and resources for mental health consumers in the community. We offer a variety of peer-led programs to consumers who may need help navigating through the different stages of a mental health diagnosis.

There are many benefits to seeking help from a certified peer. When receiving peer-led services, you're learning from someone who has been where you are and speaks your language. Certified peers have navigated their way through the mental health system, which can often be difficult to understand. Certified peers are a reminder that you are never alone and that recovery is possible. Our peers will advocate for you, support you, and help you find the programs to best aid in your recovery. 

For more information about any of our Peer & Consumer Services, please contact our Director of Peer Services, Shannon Veiders, at 716.433.3780 or sveiders@mhanc.com.

 


Our Peer and Consumer Services include:

 

CPAC (Consumer Planning Advisory Committee)

CPAC is a collective organization of mental health service consumers who provide input into the local planning process for mental health services.

Click here to learn more about CPAC.

 

 

Peer Advocacy (at Niagara Falls Memorial Medical Center)

When a patient is admitted to the Behavioral Health Service Unit at Niagara Falls Memorial Medical Center, the Peer Advocacy program is there to help.

Click here to learn more about Peer Advocacy.

 

 

 

Peer Specialist Services 

Our Peer Specialists focus on providing advocacy and support to individuals in Niagara County who need help navigating through the many difficulties that come with mental illnesses, psychological trauma, and/or substance use issues.

Click here to learn more about Peer Specialist Services.

 

 

HOPE House – Peer Recovery Respite Center

With a focus on providing mental health services in Eastern Niagara County as a means of hospital diversion, Hope House - The Peer Recovery Respite Center was launched in March 2015 thanks to a partnership between Community Missions of Niagara Frontier, Inc., the Mental Health Association in Niagara County, Inc. and the Niagara County Department of Mental Health.

The program was developed to provide services to Niagara County adults in a home-like, safe and secure environment. Unique to this program is its peer-operated aspect, where over half of the program's staff identify as having lived experience themselves.

The Center offers four respite beds for hospital diversion, temporary housing, and symptom management, and as a rest or relief from stressors to current living situations. Also offered is a Recovery Line, providing face-to-face meetings and/or phone support to prevent the onset of an emotional crisis. Therapeutic support and intervention services are offered through the Mobile Transitional Support Team, specifically helping those in transition during this critical time.

The Center is open 24 hours a day, seven days a week, and can be reached through the contact information below. The program is made possible through funding from the Niagara County Department of Mental Health, and the New York State Office of Mental Health.

344 Walnut Street
Lockport, NY 14094
Hope House WARMLINE: (716) 433-6543
Fax: (716) 433-2921






 

 

































MHA: The Information and Referral Specialists
Mental Health Association of Niagara County
36 Pine Street
Lockport, New York 14094
Phone: 716-433-3780
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